CAT® PRODUCT LINK
Cat® Product Link™ redefines fleet management effectiveness. It’s easy-to-use interface, called VisionLink™, enables customized health and utilization reports, and mapping and mixed fleet capabilities. And Product Link transmits the information via cell and satellite. Product Link connects customers to our world-class dealer network. Product Link gets you accurate, timely and useful information about the location, utilization and condition of your equipment—the kind of information that can make a huge difference in the efficiency and costs of your entire operation. It pays to know the Cat Product Link.
Ries Engineering is ready to help you improve your bottom-line results by using Cat fleet management telematics information.
CUSTOMER SUPPORT AGREEMENT (CSA)
A customer Support Agreement (CSA) is an agreement between us (Ries Engineering) & our customer for basic support services and equipment management with the main aim of Reducing machine down time, and Lowering customers ´ cost of production. It is a formal statement of our commitment to one another (Dealer & Customer).
Maintenance, Operation and Parts information
We would like to introduce you to a new Caterpillar site Publications.cat.com that customers can greatly benefit. Customers can obtain readily available technical parts and operation & maintenance information creates additional touch points.
The Cat Technical Publications link displayed takes customers to the Parts, Operation and Maintenance, and Service manual page within Cat.com and this page provides a complete description of available technical information and how to obtain it. Go through the link below.